Eliminate Repetitive Work
Eliminate duplicate data entry for orders, customer information, and inventory across multiple systems. Save your team's time and allow employees to focus on higher-value tasks.
ERP Integration
Connect Your ERP with Your Website
in Real Time to Power Your Business
Seamlessly connect your Enterprise Resource Planning (ERP) system with your E-Commerce website or retail management platform. Keep product information, inventory, pricing, orders, and customer data synchronized smoothly and efficiently 24/7. Reduce repetitive processes, improve operational efficiency, and minimize errors across your business.
- SAP Integration
- MS Dynamics
- Navision Sync
- Sage Systems
- Salesforce Connected
Trusted ERP Platforms We Integrate
Why Does Your Business Need ERP Integration?
Running a business in the digital era requires fast and accurate data. Here are four key reasons to integrate your back-office ERP system with your website.
Accurate & Consistent Data
Reduce human errors caused by manual data entry. Product information, inventory, pricing, and customer data remain accurate and consistent across every system.
Real-time Updates
Whenever an order is placed on the website or inventory changes in the ERP, the systems automatically synchronize data to keep everything up to date, helping prevent overselling and excess stock.
Reduce Operational Costs
Reduce the number of working hours required for order processing and accounting, accelerate fulfillment, and improve overall customer satisfaction.
How It Works Integration Flow
This diagram illustrates the bi-directional flow of data between your ERP system and website through an API integration layer.
ERP System
Back-office management system
API Gateway
Secure data integration layer
Website
E-Commerce storefront
Customer
Customers / system users
Inventory (Stock Data)
️ Price (Pricing & Customer-specific Discounts)
Order (Automated Orders)
Invoice (Receipts & Tax Invoices)
What Data Can We Connect?
We integrate the essential business data required to manage your online store efficiently across both your ERP system and E-Commerce platform.
Product Sync
Synchronize product information including descriptions, names, sizes, colors, images, and technical specifications directly from your ERP system to your website.
Inventory Stock
Monitor inventory levels and update stock quantities in real time. Inventory can be automatically deducted as soon as an order is placed.
Customer Data
Synchronize order history, addresses, member profiles, and customer information into a centralized and consistent customer database.
Order Automation
Automatically send website orders and payment information into your ERP system for fulfillment, inventory processing, and accounting.
Price & Discount
Synchronize product pricing structures including member pricing, wholesale tier pricing, and customer-specific or campaign discounts.
Invoice & Tax
Generate quotations, invoices, receipts, and tax invoices based on the accounting and tax information managed within your ERP system.
ERP Platforms Showcase
Enterprise Benefits
Unlock Greater Business Potential
with Higher Efficiency
ERP integration gives management and operational teams a unified view of sales and inventory data through a Single Source of Truth, enabling more effective strategic planning and inventory management.
-
1
Make Better Data-driven Decisions
Management teams can access up-to-date sales reports, order statistics, and inventory levels instantly to support more informed business decisions.
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2
Improve Customer Experience
Customers can access accurate order status, shipping information, and real-time inventory availability, strengthening trust in your brand.
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3
Built for Scalability
Handle increasing volumes of orders and data as your business grows without having to increase manual data-entry resources.
Our ERP Integration Development Process
We follow a structured development and testing process to ensure your ERP and website integration operates accurately, reliably, and securely.
01
Analyze
Analyze ERP data structures, API capabilities, business workflows, and sales processes to define the most suitable integration architecture.
02
Design API
Create Data Mapping documentation and define performance, security, data-access permissions, and integration requirements.
03
Develop
Connect data through an API Gateway, configure queue management, and implement safeguards to maintain system reliability.
04
Test
Test the integration in Sandbox or Staging environments, simulate purchasing workflows, verify inventory updates, and validate overall system stability.
05
Go Live
Deploy the integration to the production environment, verify live synchronization, and monitor system performance after implementation.
Frequently Asked Questions About ERP Integration
Answers to common questions about ERP integration, system limitations, security, and implementation requirements.
Will ERP integration affect website loading speed?
It should not directly affect website loading speed because the integration can use an API Gateway and asynchronous queue processing in the background. Frequently used data can also be cached on the website, reducing the need to request live ERP data every time a page loads.
Can an older on-premise ERP system be integrated with a website?
Yes. Integration is possible if the internal ERP server can expose a REST API or SOAP API for secure external communication. Alternatively, a Database Gateway, such as an SQL Service Connector, can be implemented to securely synchronize data through an intermediary layer.
How secure is the data during ERP integration?
Security is a key consideration throughout the integration process. API communication can be encrypted using HTTPS/SSL and protected with token-based authentication such as OAuth 2.0. Additional controls such as IP Whitelisting can be implemented, while personal data should be handled in accordance with PDPA requirements.
If the ERP system goes down or becomes unavailable, can the website continue selling?
Yes. The website can continue operating using the latest synchronized pricing and inventory data. When the ERP system becomes available again, the synchronization queue can automatically send pending orders to the ERP and update the latest inventory information.
How are data conflicts handled during synchronization?
The integration is designed with clearly defined data-priority rules. In most cases, pricing and inventory data use the ERP as the Source of Truth, while order data typically originates from the website. System logs can record changes and notify administrators when data conflicts occur.
