1. Scope of Policy

This Privacy Policy applies to all services provided by the Company, including:

• Website creation and development (E-commerce / Corporate / Marketplace)
• Graphic design services
• Website maintenance (Monthly MA services)
• Domain name and web hosting services
• Digital marketing services (e.g., Google Ads, Social Media Advertising)

It also applies to users who access our website: https://www.syncwebsite.com/

2. Collection of Personal Data

The Company may collect your personal data when you:

• Contact us or request a quotation
• Subscribe to or purchase our services
• Visit or interact with our website or online platforms

We may collect the following types of data:

• Identity Information: Full name, company name
• Contact Information: Email address, telephone number, postal address
• Technical Information: IP address, cookies, browser type, access logs, device information
• Transaction Information: Billing details, payment records, service usage history

3. Purpose of Data Collection and Use

We collect and use personal data for the following purposes:

• To provide, manage, and improve our services
• To contact customers regarding service requests, quotations, and project updates
• To send information, news, and promotional offers (with consent)
• To improve our website performance and customer experience
• To conduct marketing and advertising activities (e.g., Google Ads, Facebook Ads)
• To analyze data and statistics to enhance business operations

4. Disclosure of Personal Data

The Company will not sell, share, or disclose your personal information to unrelated third parties, except in the following cases:

• When you have given explicit consent
• When disclosure is required by law or government authority
• When necessary to provide services through trusted third parties (e.g., payment gateways, hosting providers), who are bound by confidentiality agreements.

5. Data Retention and Security

The Company implements strict administrative and technical measures to ensure the security of your personal data. We use encryption, SSL certificates, and access control mechanisms to prevent unauthorized access, loss, or misuse of information.

Your personal data will be retained only for as long as necessary for the purposes described above or as required by law.

6. Data Subject Rights

Under the PDPA, you have the following rights regarding your personal data:

• Right to access and request a copy of your data
• Right to request data correction or update
• Right to request deletion or anonymization of your data
• Right to withdraw consent for data processing

To exercise your rights, please contact us using the details below.

7. Use of Cookies

Our website uses cookies to improve user experience, analyze website traffic, and personalize content and advertisements.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

8. Policy Updates

The Company may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. We encourage users to review this page periodically to stay informed about how we protect personal information.

9. Contact Us